Terms and Legal Information

Last updated: March 2025

At Alce Rocks, we aim to keep our policies as clear, fair, and easy to understand as possible.

By accessing this website or using our services, you agree to the terms below. This page outlines Alce Rocks’ legal commitments and policies in compliance with major global data protection and privacy regulations, including:

• General Data Protection Regulation (GDPR – European Union)
• Lei Geral de Proteção de Dados (LGPD – Brazil)
• Personal Information Protection and Electronic Documents Act (PIPEDA – Canada)
• California Consumer Privacy Act (CCPA – United States)
• Data Protection Act (DPA – United Kingdom)
• Act on the Protection of Personal Information (APPI – Japan)
• Commission nationale de l'informatique et des libertés (CNIL – France)
• Marco Civil da Internet (Brazil)

1. Privacy and Data Protection

Alce follows responsible data processing practices. Data is collected and used solely for:

• Operational and commercial purposes
• Customer support and service
• Project development and analysis

All data processing is based on legal grounds such as user consent, contractual necessity, or legitimate interest.

2. Data Subject Rights

You have the right to access, update, delete, or limit the use of your personal data under applicable laws. To exercise your rights, please contact our DPO using the email provided below.

3. Cookies and Tracking

This site uses essential, analytics (e.g., Google Analytics), and advertising cookies to improve navigation and personalize your experience. By continuing to browse, you agree to the use of these cookies.

You can manage or disable cookies in your browser settings.

4. Information Security

We apply best practices in digital security, including:

• Access control
• Multi-factor authentication
• Activity monitoring
• Secure data storage

5. International Data Transfers

When personal data is transferred across borders, we ensure that appropriate safeguards are in place and that such transfers comply with international legal requirements.

6. Content and Intellectual Property

All content on this site (text, images, layout, code, branding, apps, and projects) is the exclusive property of Alce Rocks unless stated otherwise. Reproduction, redistribution, reverse engineering, or commercial use is prohibited without prior written consent.

7. Acceptable Use

You must not use this site or any Alce service in a malicious, fraudulent, automated, or harmful manner that compromises our systems or infrastructure. Services and apps must be used ethically and legally.

8. Licensing of Apps and Solutions

The use of Alce-developed apps and solutions is subject to specific licensing terms. By using them, you agree to these terms and acknowledge that no ownership or intellectual property rights are transferred.

9. Limitation of Liability

While Alce strives for reliability and security, we are not liable for technical failures, temporary unavailability, or any damage arising from improper, unauthorized, or illegal use of our services or website.

10. Governing Law and Jurisdiction

Any legal disputes related to this site or these terms shall be governed by Brazilian law, with jurisdiction in São Paulo/SP.

11. Updates and Validity

These terms may be updated periodically. If any significant change is made, the date at the top of this page will be refreshed to reflect the new version. We encourage you to review this page regularly.

12. DPO Contact

For questions regarding privacy or data protection:

📧 contato@alce.rocks